Terms of Service

Welcome to Royal Mist. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General

By visiting our store and purchasing from us, you agree to these terms, including any additional policies referenced here. These terms apply to all users of the site.

2. Products & Services

  • We specialize in selling high-quality perfumes.
  • All products are subject to availability.
  • We reserve the right to discontinue any product at any time without notice.
  • We try our best to display product colors and descriptions accurately, but slight variations may occur.

3. Pricing & Payments

  • All prices are listed in PKR (Rs).
  • Prices may change at any time without prior notice.
  • We reserve the right to correct any pricing errors.
  • Payments must be completed before order processing (except Cash on Delivery if available).

4. Orders

  • We reserve the right to refuse or cancel any order at our discretion.
  • You must provide accurate and complete information while placing an order.
  • Once an order is placed, it cannot be modified easily.

5. Shipping

  • Orders are processed within a reasonable timeframe.
  • Delivery times may vary depending on location.
  • Royal Mist is not responsible for delays caused by courier services.

6. Returns & Exchanges

  • Returns or exchanges are only accepted if the product is damaged or incorrect.
  • You must contact us within 24–48 hours of receiving the product.
  • The product must be unused and in original packaging.

7. Intellectual Property

All content on this website (logos, images, text, design) belongs to Royal Mist and may not be copied or used without permission.

8. User Conduct

You agree not to:

  • Use the website for any illegal purpose
  • Attempt to hack or damage the website
  • Provide false information

9. Limitation of Liability

Royal Mist shall not be liable for:

  • Any indirect or incidental damages
  • Allergic reactions or misuse of perfumes

10. Privacy

Your personal information is handled according to our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting.