Shipping Policy

At Royal Mist, we are committed to delivering your favorite perfumes quickly and safely.

1. Order Processing

  • All orders are processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next working day.
  • You will receive a confirmation message once your order is placed.

2. Shipping Time

  • Standard delivery time is 3–5 business days across Pakistan.
  • Delivery time may vary depending on your city or remote location.

3. Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer free shipping on selected promotions or order amounts.

5. Order Tracking

  • Once your order is shipped, you will receive tracking details via SMS or email (if available).

6. Delays in Shipping

  • Delivery may be delayed due to:
    • Weather conditions
    • Public holidays
    • Courier service issues
  • Royal Mist is not responsible for delays caused by courier companies.

7. Incorrect Address

  • Please provide a complete and accurate shipping address.
  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Damaged or Lost Packages

  • If your order arrives damaged, contact us within 24 hours.
  • In case of lost shipments, we will coordinate with the courier to resolve the issue.