Privacy Policy

At Royal Mist, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

When you visit or make a purchase from our store, we may collect:

  • Your name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely)
  • Device and browsing information (IP address, browser type)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding orders or support
  • Improve our website and services
  • Send updates, promotions, and offers (only if you agree)

3. Protection of Your Information

We take appropriate security measures to protect your personal data. Your information is stored securely and is not shared unnecessarily.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Delivery/courier partners for shipping
  • Payment providers for secure transactions
  • Legal authorities if required by law

5. Cookies

Our website may use cookies to:

  • Improve your browsing experience
  • Understand user behavior
  • Save your preferences for future visits

You can disable cookies in your browser settings if you prefer.

6. Third-Party Services

We may use trusted third-party tools (such as payment gateways and analytics services). These services have their own privacy policies.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications at any time

8. Data Retention

We keep your information only as long as necessary to fulfill orders and legal requirements.

9. Changes to This Policy

Royal Mist reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.